SHIPPING & RETURNS

Standard Shipping $0.00

Ships within 4-10 business days

 

2nd Day Shipping $10.00 - $15.00*

Ships within 2 business days

*Shipping costs will be calculated based on order total WEIGHT.

 

Overnight Shipping  $25.00 & UP

*Shipping costs will be calculated based on order total WEIGHT.

 

Designsbyliakay.com orders are shipped on business days (Monday - Friday, excluding major holidays). Orders shipped via Standard Shipping service are processed and shipped in 4-10 business days, depending on product availability. 2nd Day and Overnight orders placed by 3PM ET will be processed and shipped the same day, depending on product availability. Expedited orders that contain products which are regulated for transport require extra handling and may be shipped the following business day.


 

Please note:

All purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed and shipped.

 

***Please note that a signature may be required upon delivery for Second Day and Overnight shipments.


 

Damaged Items

When your order arrives, please inspect the package(s) for any damage that may have occurred during shipment. It is normal for the shipping packaging to show some wear, however, if damage occurred to the item(s) in your shipment, please contact us immediately at 1-309-750-1929.

 

Please provide the order number along with your email address and phone number for fastest service. To ensure prompt resolution, please retain the shipping box, packing materials and the damaged items for inspection by the carrier.

 

Returns & Exchanges

We gladly accept returns, exchanges, and cancellations

Just contact us within: 2 weeks of delivery

Ship items back within: 21 days of delivery

Request a cancellation within: 16 hours of purchase

Please call if you have any problems with your order.


 

Return policy

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

  • Intimate items (for health/hygiene reasons)

  • Items on sale


 

Shipping from United States

Processing time

1-4 business days

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.